Please try and let us have as much detail about your enquiry as possible – we should be able to help you more quickly. Or go to our guide or access our quick drop down menu above – they should answer most of your questions – if they don’t please take the time to let us know.
To check if we have a cabin available for you now, text LGW to 44 795 008 0295
If you need a copy of your bill or have a query with your bill please e-mail billing@yotel.com
If you haven’t managed to find the answer to your question through our YOTEL Guide or quick menu then please contact us by e-mail us at question@yotel.com
We love to receive comments from customers and prospective customers particularly what you liked or what we could do better, YOTEL is a brand new product and we’d like to involve our customers in its development. Email customer@yotel.com
We love to receive fresh and new ideas or ways that we can improve YOTEL. E-mail customer@yotel.com and we’ll make sure we get back to you.
If you are unhappy with YOTELs products and services or have a comment you’d like us to pass on to any of our partners e-mail us at feedback@yotel.com
If you do not have access to e-mail or the internet to make bookings, ask questions or any other enquiry please call Customer Service on :
+44 (0) 207 100 1100. We will do our best to answer your call, there is a small charge for bookings made by telephone
Our head office is at 9, George Street, London W1U 3QH. Telephone +44(0) 207 100 8010 – we are here to answer your calls from 9am until 5pm on weekdays.
YOTEL Limited
Company reg no. 04930414 in UK
Reg office. 9 George Street, London, W1U 3QH