It takes many different departments to manage and operate a successful hotel. Our YOTEL hotels are supported by a full team that range from Fix It Crew (Engineers), Pre-Arrivals Crew through to Sales, Marketing, Digital, Revenue, Crew Support and Finance departments.
We use a lot of airline terminology throughout our brand so to explain a little; Our Mission Control crew act as a multi-tasking, guests facing team that deal with anything our guests might need to give them a first-class experience. Mission Control is the hub of all activity at our hotels and if you like, the equivalent of a traditional hotels’ front desk but more.
YOTEL’s Cabin Crew team are the hotel equivalent of a Formula One pit crew, they clean and turn around rooms or ‘cabins’ as we like to call them! They are possibly THE most important team in the hotel, instrumental in the quick turn round, careful and efficient cleaning of the cabins to prepare for the next guest arrival!
The following positions are currently available:
General Manager – YOTEL NYC
We are seeking an exceptional candidate to fill the shoes of our outgoing GM.
The degree qualified candidate should have a proven track record in managing a large select service hotel with a heavy rooms operation focus, ideally in the lifestyle segment. Experience in the Manhattan hospitality market is strongly preferred.
The right individual will be business development oriented and familiar with the latest trends in sales, marketing, public relations, social media, e-commerce, and revenue management. S/He will be able (and enjoy) working in a fast-paced environment where the decision making process is quick and expedient. With this in mind, the individual should be highly confident of his/her abilities and be considered a creative person who can tackle complex assignments and identify unique ways to generate incremental revenues. The candidate will have had experience working closely with ownership and have well developed owner relation skills.
Strong leadership and high emotional intelligence is a necessity. The candidate must be entrepreneurial, enthusiastic, competitive, and results driven. S/He will have excellent interpersonal skills as s/he will have to interact effectively with owners, guests, and staff. S/He must possess passion and drive and be capable of instilling the same characteristics within the team. The successful candidate will have the ability to build strong and lasting relationships and manage through influence.
S/He will have a high level of attention to detail, be creative, a problem solver, and an implementer of ideas. S/He will be genuinely approachable and open to new ideas. The individual will also possess well developed negotiating skills and be Win/Win oriented. A ‘can-do’ attitude is required as is a high degree of flexibility and the ability to ‘think outside the box’.
Please send a covering letter and your resume to [email protected] in the first instance.
Senior Mission Control Manager
Please e-mail your resume and cover letter to [email protected].
You might also want to check out our [email protected] pages for more information on what it's like to work for YOTEL.