At YOTEL our guests’ health and well-being has always been a core part of what we deliver as part of our brand promise.
We want to make sure that as we welcome guests back and re-open hotels that we continue to uphold high standards of cleanliness and hygiene.
So for peace of mind and to enhance protection and care for our guests and crew from check-in to check-out, we have implemented operation ‘#SmartStay’; a package of measures, resources and training that’s being rolled out at every one of our hotels worldwide.
There is a lot of detail in the preparation and execution behind the scenes but in summary, we are:
- Increasing the frequency of cleaning with high-grade disinfectants on all high-touch surfaces, cabins and shared spaces
- Implementing enhanced safety and hygiene protocols for our restaurants, cafes, bars and Grab+Go including food preparation and handling
- Installing hand sanitiser stations throughout the hotel in both public and back of house areas for both guests and crew
- Displaying social distancing reminders in busy areas
All our crew are fully trained on ‘#SmartStay’ and are here to answer any questions you may have about the programme. We will also be closely monitoring government and public health advice as it’s updated and will make changes to our measures where necessary.
We hope to welcome you back to stay with us!
The YOTEL Crew
During the current situation, we understand that it is important to have access to information about on-going changes at a local level. Please find out more information below:
The United States
U.S. Travel Association’s comprehensive information for the travel industry
YOTEL Washington DC
DC Health and the DC Homeland Security and Emergency Management Agency recommendations
YOTEL Singapore and YOTELAIR Singapore Changi Airport
Singapore Immigration and Checkpoints Authority
YOTELAIR Paris CDG
French Government Recommendations