How do I cancel a booking and what is your policy?

Cancellation options vary depending on the rate which has been booked:

Rates Payment terms Cancellation Terms

YOTEL member

Pay at the hotel Join [email protected] when you book. Flexible modification and cancellation. Cancel free of charge up to 72 hours prior to your check-in date

Non-refundable

Pay now The amount due is non-refundable even if the booking is cancelled or modified

Flexible

Pay at the hotel Flexible modification and cancellation. Cancel free of charge up to 72 hours prior to your check-in date

Breakfast included

Pay at the hotel Daily breakfast is included for each guest. Flexible modification and cancellation. Cancel free of charge up to 72 hours prior to your check-in date

Other promotional rates may have different payment and cancellation conditions.