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How do I cancel a booking and what is your policy? - Cloned

Cancellation options vary depending on the rate which has been booked:

Rates Payment terms Cancellation Terms

YOTEL member

Pay at the hotel Join [email protected] when you book. Flexible modification and cancellation. Cancel free of charge up to 2pm on the same day of your check-in date

Non-refundable

Pay now The amount due is non-refundable even if the booking is cancelled or modified

Flexible

Pay at the hotel Flexible modification and cancellation. Cancel free of charge up to 3pm the day prior to your check-in date

Other promotional rates may have different payment and cancellation conditions.