We can accept packages on your behalf. All items should be addressed to the registered guest and where possible, state the date of check-in/ due to limited storage space, shipments should not arrive any earlier than 3 days prior to arrival. Any package that arrives earlier than 3 days is subject to a $40 holding fee. Stored packages must be picked up within 48 hours of guest arrival. Any package left over 48 hours without being claimed is subject to a $20 per day storage fee for a maximum of 7 days. After 7 days, the package will be sent to the Lost and Found department where it will be held for 30 days. If the package is still unclaimed, it will be donated or discarded.
If you need to send something to the hotel, FedEx and USPS deadlines for all outgoing shipments is 11am Monday – Friday, and we don’t have outgoing deliveries over the weekend.
Package delivery hours: Monday – Saturday 6am -8pm
Outgoing package hours: Monday – Saturday 6am – 12pm
Package handling charges apply for incoming and outgoing letters and packages:
- 0-15 lbs. $5
- 16-30 lbs. $15
- 31-50 lbs. $20
- 51-80 lbs. $30
- 81-100 lbs. $40
- 101-150 lbs. $50
- Over 151 lbs. $100