It takes many different departments to manage and operate a successful hotel. Our YOTEL hotels are supported by a full team that range from Fix It Crew (Engineers), Pre-Arrivals Crew through to Sales, Marketing, Digital, Revenue, Crew Support and Finance departments.
We use a lot of airline terminology throughout our brand so to explain a little; Our Mission Control crew act as a multi-tasking, guests facing team that deal with anything our guests might need to give them a first-class experience. Mission Control is the hub of all activity at our hotels and if you like, the equivalent of a traditional hotels’ front desk but more.
YOTEL’s Cabin Crew team are the hotel equivalent of a Formula One pit crew, they clean and turn around rooms or ‘cabins’ as we like to call them! They are possibly THE most important team in the hotel, instrumental in the quick turn round, careful and efficient cleaning of the cabins to prepare for the next guest arrival!
You might also want to check out our Life@YOTEL pages for more information on what it's like to work for YOTEL.