Standard check-in time is 2pm, and check-out is by 12pm. We also offer early check-in and late check-out for a small fee based on availability, and on a first-come, first-served basis at the time of your arrival.
Yes, we have a fitness room open 24/7 on 'TEN'. This is fitted with 2 treadmills, a rowing machine, a cable motion dual adjustable pulley, a cross-trainer, a bike machine, a stretching mat, a stability ball, dumbbells and a bench.
We aim to provide a 5/5 service which means 5 mbps download and 5 mbps upload (mbps is megabits per second). We have no limit on the number of devices you can connect. For people who like techy details, we use Access Points that support wireless AC which is the latest WiFi technology in newer smartphones, tablets and laptops. It’s also fully compatible with older devices.
We have 5 self-service kiosks on the level two. All you need to do is touch the screen and enter a few basic details, confirm your ID/passport and the kiosk will give you a plastic key card which you tap against your door lock to open the door. If you need extra help or have questions, our Mission Control crew will be happy to help you.
Go to one of the 5 self-service kiosks on level two and enter your key card and the system will list your itemised invoice and will give you a paper copy to take away. If you need extra help or have questions, just go to Mission Control and the crew members there will be happy to help you.
If the site says that no cabins are available for a specific date range then it either means the hotel is full (book earlier next time!) or there is a minimum restriction on the number of days. Please try a wider date range or check other dates.
Prices for hotels in Singapore are subject to additional charges. There is a 10% Service Charge (a mandatory fee in Singapore that the government collects) and a 7% Goods & Services Tax (GST) on top of this, so the total is 17.7%.
We don’t charge any credit card fees for our Singapore hotel.