The best available rates at all YOTEL hotels are available in one place only - here at YOTEL.com
What is YOTEL’s Best Rate Guarantee?
We promise that you will receive the best possible rate for any particular cabin when you book reservations here. The best rate applies at the time of booking. If rates change afterwards due to market changes, then we can't honour any price drops. Likewise, we wouldn't charge you any price rises.
Our contact center also offer the same rates as online so there is no point calling us to try to get a better rate!
I found a lower rate on another web site than YOTEL offered when I booked, what should I do?If you do happen to find a lower rate for an equivalent cabin on another site within 24 hours of making a reservation via our web portal, please contact us.
Will YOTEL match the lower rate?
We will gladly honour the lower rate and adjust your existing reservation accordingly. Just contact a member of our crew to make the changes.
How does YOTEL guarantee the best rates online?
YOTEL maintains strict control over our rates by offering the best rates and most comprehensive specials through our website.
The guarantee does not apply to the following rate types:
- Rates not publicly available, such as negotiated corporate or group rates
- Qualified discount rates including but not limited to Government/Military, and rates made available exclusively to YOTEL loyalty members
- Special groups such as AAA rates
- Fully Inclusive Tour (FIT) or Package rates that include room and other travel related items such as flights, car rental, entertainment and/or non-breakfast meals
- "Opaque" rates available on websites that do not disclose the hotel brand until the reservation is completed, such as Priceline and Hotwire
- Pre-paid, advance purchase, or non-refundable rates