When will the hotel open?
We expect YOTEL San Francisco to open in early 2018 but sorry we can't be more specific due to construction timescales often changing.
Bookings are currently open for stays from 1 May 2018.
How do I get to YOTEL San Francisco?
The hotel is located in San Francisco’s central Mid-Market district at 1095 Market Street, San Francisco, CA 64103, a short walk to the shopping districts of Union Square and Hayes Valley.
From the airport
San Francisco is serviced by two main international airports, San Francisco International (14 miles/ 21 km) and Oakland International (19 miles/ 30km).
To get to downtown in a taxi it takes around 20 to 30 minutes from SFO (@ around $40 to $65) and from Oakland around 35 to 60 minutes (@ $50 to $70).
There are various public transport options and shuttles from both airports so have a look on https://www.flysfo.com/to-from/public-transit or http://www.oaklandairport.com/ground-transportation/ to find out what the most suitable option is for you.
Public transport options close by
Depending on how you decide to travel from the airport, see options below on getting to the hotel from various transport hubs in the city.
Cal Train Station, 700 4th Street is 1.3 miles/ 2 km away from YOTEL, a 27-minute walk or use one of your smartphone transport apps for a 10-minute ride.
Why not take the Cable Car, it is San Francisco after all and located on the corner of Powell and Market Street only 8 mins walk from the hotel (0.4 miles/ 0.6 km).
Decided to cruise your way into town – the Ferry Building is located on 1 Sausalito at the end of Market Street (east side) about half an hour’s walk or short taxi ride from the hotel (1.6 miles/ 2.6 km).
What is YOTEL's address?
The hotel is located in San Francisco’s central Mid-Market district at 1095 Market Street, San Francisco, CA 94103 a short walk to the shopping districts of Union Square and Hayes Valley.
Que tipos de pagamentos são aceitos?
Nós aceitamos cartões de crédito e débito. Nós aceitamos pagamentos em dinheiro, mas pagando em cartão seu check-in e seu check-out são mais rápidos
How do advanced purchase rates work and what are the T&Cs?
Advance Purchase Rate
Please be aware that this is a pre-paid and non-changeable rate so your card will be validated and charged immediately on booking, we’re sorry but no changes or refunds can be given for cancellation or change of dates for any reason.
It’s good to book and pay in advance as you’ll be getting a great deal but you might want to consider travel insurance to cover any costs incurred should you have to cancel for any reason.
Quais são as impostos e taxas?
Room occupancy taxes total 16.445% of your room rate and break down as follows:
14% lodging tax
1% Tourism Improvement tax
1.25% Mascone Convention Center tax
0.195% Tourism tax
8.75% California Sales tax is
What is your cancellation/no show policy?
Different cancellation and amendment terms and conditions may apply to different reservations, rates, and cabins. Should your reservation qualify to be amended or be cancelled, you must do so before 6pm the day before the scheduled day of arrival. Failure to amend or cancel a reservation in a timely manner will result in a one night charge.
Não há cabines disponíveis?
Se o site diz que não há cabines disponíveis para as datas solicitadas, isso significa que o hotel está lotado (reserve com mais antecedência da próxima vez) ou há uma restrição no número de dias. Por exemplo, normalmente em hotéis populares, incluindo o YOTEL, não aceitam reservas de apenas uma noite de sábado. Tente reservar por mais dias ou então verifique a disponibilidade para outras datas.
Quais são os horários de check-in e check-out?
Horário padrão para o check-in: 12am e para o check-out: 2pm. Por uma pequena taxa adicional, podemos organizar um check-in mais cedo ou um check-out mais tarde. Infelizmente, isto não pode ser arranjado antes do check-in.
Do you have international power sockets?
You can purchase international adaptor plugs from Mission Control on the Lobby Level or through one of our vending solutions.
Reservar uma suíte VIP
Ligar ou enviar um e-mail a nossa equipe para verificar a disponibilidade e preços para estas cabines que não estão disponíveis para reservas online
Do you have accessible cabins?
Do you have any connected cabins?
Will YOTEL store luggage?
Yes, you are invited to store your luggage/item with our Mission Control Crew located on the Lobby Level.
Do you offer room service / in-room dining?
Vocês fornecem secadores de cabelo?
Sim, todas nossas cabines têm secador de cabelo.
Todas as cabines têm ferro e tábua de passar?
Sim, todas as nossas cabines estão equipadas com ferro e tábua de passar.
Há telefones nas cabines?
Sim, há um telefone em cada cabine. Todas as chamadas para os números locais são grátis.
Quais e como são os colchões em YOTEL?
As nossas cabines contam com colchões 'SmartBeds', são feitos pela empresa Serta, com espumas Cool Action Gel Memory. Foram desenhados especialmente para YOTEL.
Existe algum lugar seguro que eu possa guardar objetos de valor?
Sim, há um cofre em cada cabine com espaço suficiente para um laptop.
Quanto custa o acesso ao WiFi de alta velocidade?
Absolutamente nada. É grátis para todos os clientes e está disponível em todas as áreas do hotel.
Do cabins have rollaways or cribs?
Do you have a business centre?
We do have PCs and print capabilities that are free to use. If you need more in-depth business services just stop by Mission Control and they are thrilled to assist.
Do you have a gym?
Can I ship items to the hotel?
Yes, we can accept packages on your behalf. All items should be addressed to the registered guest and where possible state the date of check in. Package handling charges apply for incoming and outgoing letters and packages:
0-15 lbs. $5.00
16-30 lbs. $15.00
31-50 lbs. $20.00
51-80 lbs. $30.00
81-100 lbs. $40.00
101-150 lbs. $50.00
Over 151 lbs. $100.00
Pallet delivery is subjected to an $80.00 pallet service fee. FedEx, USPS deadline for all outgoing shipments is 3:00pm Monday through Friday, and no outgoing deliveries on weekends. Due to limited storage space, shipments should not arrive any earlier than 3 days prior to arrival. Stored packages must be picked up within 48 hours and are subjected to a $20.00 per day storage fee.
Please note: All pricing is subject to change.
Package delivery hours: Monday through Saturday (6:00am – 8:00pm)
Outgoing package hours: Monday through Friday (6:00am – 4:00pm)
Are the cabins allergen-free?
Travelling and staying in a hotel is supposed to be exciting and relaxing, but we know that for people with allergies or chemical sensitivities the whole experience can become stressful. Fortunately, we have taken some measures to try to make your stay at YOTEL as allergy, sneeze and red eye free as possible. All our pillows and duvets have hypoallergenic fibre fill. All cleaning products used in YOTEL are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitizes and kills all kinds of bacteria and germs. The paint used throughout YOTEL Boston is ‘Low VOC’, this improves the overall air quality for guests and staff. If you have any further questions, contact us.
Vocês oferecem servico de lavandaria?
Yes, laundry bags are available in all cabins. The bag should be taken to Mission Control on Ground Level by 9AM. Once clean, your laundry will be returned to your cabin.
Vocês oferecem preços especiais para grupos?
If I have questions about my invoice, who do I speak to?
Mission Control on the Ground Floor is available for your needs 24/7. Stop down or dial “0” from your cabin at any time.
How do I amend a booking made through a third-party website?
You will need to contact the company you booked with to make any changes.
Qual a idade mínima para realizar um check-in?
18 anos. Os menores de 18 anos devem estar acompanhados por um adulto. YOTEL opera em conformidade com as leis locais de licenciamento.
Do you allow smoking on property?
No, we are completely non-smoking throughout the entire hotel, including all of our cabins and public spaces. There is a $500 fee that will be charged to anyone who violates our non-smoking policy.
Posso levar o meu animal de estimação?
Desculpe, mas não são permitidos animais dentro YOTEL, com exceção dos animais de serviço.
Vocês têm estacionamento próprio?
We do not have on-site parking.
Taxis are available and easily flagged right outside the hotel
Our Mission Control team will always assist you and can help hail a cab outside YOTEL at any time. Alternatively, you can use a smart phone transport app to call a car – this is very popular in SF.
Can I book a wedding at YOTEL?
Yes, we would love you to come to YOTEL and celebrate with us. Contact our Sales Crew Directly.
A velocidade do WiFi grátis é rápida?
Onde posso usar o WiFi?
Como posso fazer o check-in no hotel?
Como eu faço o check-out no hotel?
Drop your key in our express check out box and a copy of your cabin folio will be emailed to you by the end of the business day. If you would like a paper copy of your Cabin folio, go to one of the self-service kiosks on the ground floor and enter your key card and the system will list your itemized invoice and will give you a paper copy to take away. If you need extra help or have questions, just go to Mission Control and the crew members there will be happy to help you.
Do the cabins have Aircon/HVAC?
Of course, we have invested in super-quiet cooling/heating air conditioning in the cabins so you can leave it on all night without being disturbed. When you arrive, the temperature will be automatically set to 72 Fahrenheit (22 Celsius) with the fan on, but you can adjust the temperature up or down to your preference. You may see Aircon referred to as HVAC (heating, ventilation, air conditioning).