GENERAL ENQUIRIES AND CABIN BOOKINGS
United Kingdom +44 (0)207 100 1100
Netherlands +31 (0)20 808 6975
France +33 (0)1 7061 7705
Lines are open Monday – Friday, 9am – 6pm BST.
Outside of these times if you have an urgent query regarding a reservation arriving in the next 24hrs or need to contact a guest we'll do our best to answer. Otherwise you'll be able to leave a message and we'll get back to you during the times above.
NOTE: If you are trying to make a cancellation outside of customer service hours, we'll be able to cancel and refund you as long as we receive your email/message 24 hours before you are due to check in. You will receive an email to confirm this has gone through.