Booking

如果我的航班延误了,我可以延长入住吗?

如果我的航班延误了,我可以延长入住吗?

您可以延长入住,视客房情况而定。您可以在 Mission Control(智能礼宾前台)现场办理延长入住。

我可以为他人预订吗?

我可以为他人预订吗?

您需要提供入住客房的宾客姓名。确认信息和预订编号将发送给您,之后的任何更改或取消都必须由您操作。每间客房仅需提供一位主宾客的姓名。

Can I book multiple cabins at the same time?

Can I book multiple cabins at the same time?

You can book up to 8 cabins* in a single transaction under different names providing that the dates and times for each cabin are the same.
*Please contact us for larger groups

Amendments and cancellations for YOTELAIR bookings are not available online. If you wish to cancel your booking, please contact customer services at least 24 hours before your booked arrival time (72 hours for multi-cabin bookings).

Email: [email protected]
Phone: +44 (0)207 100 1100

入住与退房

入住与退房

在 YOTEL,我们希望您能够充分享受您的时间。我们使用自助入住和退房办理服务系统替代了传统前台,无需排队,为您带来无缝入住体验。您可以在每一天的任何时候使用它们,Mission Control(智能礼宾前台)的礼宾服务人员也可随时为您提供任何您可能需要的帮助。我们的标准入住时间是从下午 3 点开始,退房时间是下午 12 点之前。 

Tax and temporary hold fee explained

Tax and temporary hold fee explained

Tax: pricing for hotels in Singapore is subject to the following tax:

10% Service Charge (mandatory fee)
7% Goods & Services Tax (GST)

We don’t charge any credit card fees at YOTELAIR Singapore Changi Airport.

我如何通过第三方网站更改预订?

我如何通过第三方网站更改预订?

您需要联系您进行预订的公司进行修改。