General
Is there late check-out?
Standard check-out time is 11am. Too early? Late check-out may be available until 1pm for a fee of £20. Please enquire with our Mission Control crew on arrival (subject to availability).
Do you allow smoking at the hotels?
We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes in all of our rooms and public spaces. There is at least a £200/€200 fee that will be charged to anyone who violates our non-smoking policy.
Is there early check-in?
Standard check-in time is 3pm. Too late? Early check-in is available but is subject to availability upon arrival. When you arrive at the hotel, if there is availability, early check-in between 1 – 3pm is free. Any early check-in before 1pm will be subjected to a flat fee of £20 / €20. To book and/or pay for early check-in please speak with our Mission Control crew.
Where can I report a lost or stolen item at YOTEL Edinburgh?
If you have lost or left an item please report it to Mission Control.
Checking in and checking out
At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with self-service stations for a seamless stay, cutting out all the queuing. You can access the stations 24/7 and the Mission Control crew is available round the clock should you need any help. Our standard check-in time is any time after 3pm and check-out is any time before 11am. We’ll be happy to look after your luggage if you want to go out and explore.
What is the legal entity?
Erskine House Opco Limited
Can I ship items to the hotel?
We accept packages on your behalf only by prior arrangement and agreement. All items should be addressed to the registered guest and where possible state the date of check-in.
Will YOTEL store luggage?
We offer luggage/item storage for guests. Our Mission Control Crew will be available to assist you.
Hotel address and transport
YOTEL Edinburgh,
68-73 Queen Street,
Edinburgh, EH2 4NA
The closest transport links are Waverley and Haymarket railway stations, and are both within walking distance.
What is the legal entity of YOTEL HQ?
The legal entity is YOTEL Limited, registered under the following details:
• Company number: 04930414
• Registered with: Companies House, England and Wales
• Registered office address: 136 High Holborn, London, England, WC1V 6PX
WiFi and internet acceptable use policy
We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities. We will not share your personal information. View our full privacy policy.
YOTEL's VAT Number
YOTEL's UK VAT number is GB108-2725-29.
YOTEL's GDS code
YOTEL's GDS code is 'YL'.
安心・快適なご滞在のために
YOTELでは、ゲストに安心・安全にお過ごしいただけるよう、さまざまな取り組みを行っています。マットレスにはNaturalmat社のオーガニック素材(コイヤー、ラムウール、ラテックス)を使用し、低アレルギー性・抗菌性を備えています。
枕や布団もすべて低アレルギー性の繊維を使用。清掃には環境にやさしい無害な製品のみを使い、カーペットは高温スチームで徹底的に洗浄しています。館内の塗料は低VOCsで、空気の質にも配慮。こうした取り組みにより、私たちはLEED認証を取得しています。
YOTELで現金で支払えますか?
一部の YOTEL および YOTELAIR は完全にキャッシュレスです。
- YOTEL Amsterdam
- YOTEL Edinburgh
- YOTEL Geneva Lake
- YOTEL Glasgow
- YOTEL London
- YOTEL Manchester Deansgate
- YOTEL Miami
- YOTEL New York
- YOTEL San Francisco
- YOTEL Porto (going cashless soon)
- YOTELAIR Amsterdam Schiphol Airport
- YOTELAIR London Gatwick Airport
- YOTELAIR Paris Charles de Gaulle Airport
- YOTELPAD Miami
- YOTELPAD Park City
その他のホテルでは現金でのお支払いも引き続きご利用いただけます。
ペットは泊まれますか?
YOTELではペットの同伴はできません。
盲導犬、介助犬に関しては宿泊いただけますが、事前の確認が必要となりますのでご予約の際にホテルまでご連絡ください。