Allgemein

Do you allow smoking at the hotels?

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes in all of our rooms and public spaces. There is at least a £200/€200 fee that will be charged to anyone who violates our non-smoking policy.

 

Is there late check-out?

Standard check-out time is 11am. Too early? Late check-out is available, please enquire with our Mission Control crew on arrival (subject to availability).

The first hour up until 12pm is complimentary. Any check-out after 12pm will be subject to a charge of £15 / €15 per hour, up until 3pm.

Is there early check-in?

Standard check-in time is 3pm. Too late? Early check-in is available but is subject to availability upon arrival. When you arrive at the hotel, if there is availability, early check-in between 1 – 3pm is free. Any early check-in before 1pm will be subjected to a flat fee of £20 / €20. To book and/or pay for early check-in please speak with our Mission Control crew.

What is the legal entity?

Westergate Opco Limited

Where can I report a lost or stolen item at YOTEL Glasgow?

Please contact the YOTEL Glasgow +44 (0) 141 4284490 and speak with a crew member.

Hotel address and transport

YOTEL Glasgow, Westergate, 260 Argyle Street, Glasgow, G2 8QW

The nearest train station, Glasgow’s Central Station, is only a 5-minute walk from the hotel. Queen Street Station is approximately a 10-minute walk from the hotel.

Mission Control on the ground floor will be able to arrange a taxi or you can use a ride share service – Uber is the most popular in the city.

Will YOTEL store luggage?

We offer free luggage/item storage for guests. Our Mission Control Crew will be available to assist you.

Checking in and checking out

At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with self-service stations for a seamless stay, cutting out all the queuing. You can access the stations 24/7 and the Mission Control crew is available round the clock should you need any help. Our standard check-in time is any time after 3pm and check-out is any time before 11am. We’ll be happy to look after your luggage if you want to go out and explore.

Can I ship items to the hotel?

We accept packages on your behalf only by prior arrangement and agreement. All items should be addressed to the registered guest and where possible state the date of check-in. 

What is the legal entity of YOTEL HQ?

The legal entity is YOTEL Limited, registered under the following details:


    •    Company number: 04930414
    •    Registered with: Companies House, England and Wales
    •    Registered office address: 136 High Holborn, London, England, WC1V 6PX
 

WiFi and internet acceptable use policy

We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL's VAT Number

YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

YOTEL's GDS code is 'YL'. 

安心・快適なご滞在のために

YOTELでは、ゲストに安心・安全にお過ごしいただけるよう、さまざまな取り組みを行っています。マットレスにはNaturalmat社のオーガニック素材（コイヤー、ラムウール、ラテックス）を使用し、低アレルギー性・抗菌性を備えています。​
枕や布団もすべて低アレルギー性の繊維を使用。清掃には環境にやさしい無害な製品のみを使い、カーペットは高温スチームで徹底的に洗浄しています。館内の塗料は低VOCsで、空気の質にも配慮。こうした取り組みにより、私たちはLEED認証を取得しています。

YOTELで現金で支払えますか？

一部の YOTEL および YOTELAIR は完全にキャッシュレスです。

  • YOTEL Amsterdam
  • YOTEL Edinburgh
  • YOTEL Geneva Lake
  • YOTEL Glasgow
  • YOTEL London
  • YOTEL Manchester Deansgate
  • YOTEL Miami
  • YOTEL New York
  • YOTEL San Francisco
  • YOTEL Porto (going cashless soon)
  • YOTELAIR Amsterdam Schiphol Airport
  • YOTELAIR London Gatwick Airport
  • YOTELAIR Paris Charles de Gaulle Airport
  • YOTELPAD Miami
  • YOTELPAD Park City

その他のホテルでは現金でのお支払いも引き続きご利用いただけます。

ペットは泊まれますか？

​YOTELではペットの同伴はできません。​
盲導犬、介助犬に関しては宿泊いただけますが、事前の確認が必要となりますのでご予約の際にホテルまでご連絡ください。