General

What is the legal entity?

Jewel Changi Airport Hotel Pte Limited

Once I've checked in, can I leave the airport?

You may leave the airport when staying at YOTELAIR Singapore Changi Airport.

What baggage can I bring to the hotel?

Unfortunately, we are unable to store luggage at Mission Control. There is some storage in our cabins, ideal for 1 large suitcase. There is baggage storage available at L1 in Jewel Changi Airport and in all other airport terminals.

Hotel address and transport

Jewel Changi Airport is connected to Terminals 1, 2 & 3 via a skybridge. The closest terminal to Jewel Changi Airport is Terminal 1. For passengers who are coming from Terminal 4, there is a complimentary shuttle service available. The hotel is located on the 4th Floor of Jewel Changi Airport, landside. The nearest lobby to the hotel entrance is Lobby H.

What is the legal entity of YOTEL HQ?

The legal entity is YOTEL Limited, registered under the following details:


    •    Company number: 04930414
    •    Registered with: Companies House, England and Wales
    •    Registered office address: 136 High Holborn, London, England, WC1V 6PX
 

WiFi and internet acceptable use policy

We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL's VAT Number

YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

YOTEL's GDS code is 'YL'. 

安心・快適なご滞在のために

YOTELでは、ゲストに安心・安全にお過ごしいただけるよう、さまざまな取り組みを行っています。マットレスにはNaturalmat社のオーガニック素材（コイヤー、ラムウール、ラテックス）を使用し、低アレルギー性・抗菌性を備えています。​
枕や布団もすべて低アレルギー性の繊維を使用。清掃には環境にやさしい無害な製品のみを使い、カーペットは高温スチームで徹底的に洗浄しています。館内の塗料は低VOCsで、空気の質にも配慮。こうした取り組みにより、私たちはLEED認証を取得しています。

ホテル内で喫煙は可能ですか？​

いいえ。客室、レストランを含み、ホテルは全館禁煙です。​

ノンスモーキングポリシーに反した場合には、３万円*の清掃費を請求させていただきます。

*ホテルによっては、これより高額になる場合がございます。

YOTELで現金で支払えますか？

一部の YOTEL および YOTELAIR は完全にキャッシュレスです。

  • YOTEL Amsterdam
  • YOTEL Edinburgh
  • YOTEL Geneva Lake
  • YOTEL Glasgow
  • YOTEL London
  • YOTEL Manchester Deansgate
  • YOTEL Miami
  • YOTEL New York
  • YOTEL San Francisco
  • YOTEL Porto (going cashless soon)
  • YOTELAIR Amsterdam Schiphol Airport
  • YOTELAIR London Gatwick Airport
  • YOTELAIR Paris Charles de Gaulle Airport
  • YOTELPAD Miami
  • YOTELPAD Park City

その他のホテルでは現金でのお支払いも引き続きご利用いただけます。

ペットは泊まれますか？

​YOTELではペットの同伴はできません。​
盲導犬、介助犬に関しては宿泊いただけますが、事前の確認が必要となりますのでご予約の際にホテルまでご連絡ください。