Booking

Fees and Taxes explained

City, state and local tax is added to your booking. Additionally, the mandatory $35 facility fee includes benefits designed to perk up your trip, including: 

  • High speed WiFi in all guest rooms and common areas
  • Local and domestic long distance phone calls (international calls are not included)
  • In-room, laptop sized safe
  • In-room mobile casting on all guest room TVs
  • $5 discount per person off Speedboat Thriller Tours from Bayside Marketplace
  • $10 discount when spending $50 at the Hard Rock Cafe located at Bayside Marketplace
  • Two (2) beach chairs daily in the heart of South Beach at the Boucher Brother’s station located at 5th Street and Ocean Drive
  • Complimentary transportation to Bayside Marketplace or Brightline station. Available 5pm - 9pm daily, on a first-come, first-served basis at a maximum of three guests per ride.
  • 25% off when you show your keycard at Water Taxi Miami (Bayside Marketplace)

 

キャンセル方法を教えてください。

​YOTEL公式サイト(YOTEL.com)またはカスタマーサービスを通じて直接ご予約いただいた場合は、「マイアカウント」ページから変更・キャンセルが可能です。​
またはYOTEL東京銀座に直接ご連絡ください(03-6274-6301)​
ご予約時に使用されたメールアドレスと予約番号をご用意のうえ、お手続きください。​

How do I cancel a booking and what is your policy?

Cancellation options vary depending on the rate which has been booked:

Rates Payment terms Cancellation Terms
YOTEL member Pay at the hotel Join Club@YOTEL when you book. Flexible modification and cancellation. Cancel free of charge up to 24 hours prior to your check-in date
Non-refundable Pay now The amount due is non-refundable even if the booking is cancelled or modified
Flexible Pay at the hotel Flexible modification and cancellation. Cancel free of charge up to 24 hours prior to your check-in date
Breakfast included Pay at the hotel Daily breakfast is included for each guest. Flexible modification and cancellation. Cancel free of charge up to 72 hours prior to your check-in date

Other promotional rates may have different payment and cancellation conditions.

Do you offer special group rates?

Contact our team to find out more about group or corporate stays:

Phone: +1 786 785 5700
Email: [email protected]

How do I amend a booking made through a third party website?

You will need to contact the company you booked with to make any changes.