No set check-in. No set check-out. Planes don’t clock off, and neither do we. Our crew’s on hand 24/7 to get you in, out, or back to bed.

For overnight stays, 18:00 to 09:00 usually does the trick. Rest, then take off. For overnight stays, any booking between the hours of 18:00 and 9:00 the next morning are charged at the same rate, so relax and lie in (if your flight allows!)

If you need to amend or cancel a booking, please contact us at least 24 hours prior to your arrival. A full refund will be processed if cancelled on time. 

You can extend your stay provided there is availability. This can be done on-site by Mission Control.

You will need to provide the name of the guest who will occupy the cabin. The confirmation details and booking reference will be sent to you and any further amendments or cancellations must be made by you. We only require one lead occupant name per cabin.

You can book up to 8 cabins* in a single transaction under different names providing that the dates and times for each cabin are the same.
*Please contact us for larger groups

Amendments and cancellations for YOTELAIR bookings are not available online. If you wish to cancel your booking, please contact customer services at least 24 hours before your booked arrival time (72 hours for multi-cabin bookings).

Email: [email protected]
Phone: +44 (0)207 100 1100

Online cancellation is not available for YOTELAIR bookings. If you wish to cancel your booking, please contact customer services at least 24 hours before your booked arrival time (72 hours for multi-cabin bookings):

United Kingdom    +44 (0)207 100 1100
Netherlands          +31 (0)20 808 6975
France                  +33 (0)1 7061 7705
Email                    [email protected]

For cancellations outside of customer service hours, call the above numbers and leave a message with your name and booking reference. Send an email and we will revert with confirmation of the cancellation. Your booking will not have been deemed cancelled or amended unless you have received confirmation.

Wende dich dafür an das Unternehmen, bei dem du die Buchung vorgenommen hast.