Allgemein

Do you allow smoking at the hotels?

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes in all of our rooms and public spaces. There is at least a £200/€200 fee that will be charged to anyone who violates our non-smoking policy.

 

When should I book at YOTEL Istanbul Airport landside?

Arriving via domestic &  departing via domestic flights
Arriving via domestic & departing via international
Arriving via domestic, before leaving the airport
Arriving via international & departing via domestic flight

When should I book at YOTELAIR Istanbul Airport airside?

Arriving via international & departing via international flight (transit)
Departing with an international flight and was able to check-in their luggages

Once I've checked in, can I leave the airport?

You may leave the airport when staying at YOTEL Istanbul Airport (Landside).

Checking in and checking out

At YOTEL, we like you to be able to make the most of your time. You can access Mission Control 24/7 should you need any assistance. Our standard check-in time is any time after 2pm and check-out is any time before 11am.

What baggage can I bring to the hotel?

YOTEL Istanbul Airport (Landside) is located on the landside of the main terminal building. You may bring all travel luggage with you to the hotel include large items of luggage and hand luggage. You can store your luggage with Mission Control located on the ground floor. Please note there is limited storage in your cabin. The hotel is located before security and passport control next to the check-in counters. You will find the entrance of the hotel opposite terminal door entrance 7.

How do I get to YOTEL Istanbul Airport (Landside)?

YOTEL Istanbul Airport (Landside) is located on the Departures floor within the main terminal building, opposite the terminal entrance #7 and next to the check-in counter “R”. If you arrived at Istanbul Airport via a domestic flight, you are on the landside and please DO NOT GO THROUGH THE PASSPORT CONTROL. If you are coming to the Airport via an international flight, you are on the airside, please GO THROUGH THE PASSPORT CONTROL and reach landside where you can have access to the landside of the hotel. (For this you will need a valid Turkey visa).

Always check your flight details before booking our hotel.

What is the legal entity of YOTEL HQ?

The legal entity is YOTEL Limited, registered under the following details:


    •    Company number: 04930414
    •    Registered with: Companies House, England and Wales
    •    Registered office address: 136 High Holborn, London, England, WC1V 6PX
 

YOTEL's VAT Number

YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

YOTEL's GDS code is 'YL'. 

安心・快適なご滞在のために

YOTELでは、ゲストに安心・安全にお過ごしいただけるよう、さまざまな取り組みを行っています。マットレスにはNaturalmat社のオーガニック素材(コイヤー、ラムウール、ラテックス)を使用し、低アレルギー性・抗菌性を備えています。​
枕や布団もすべて低アレルギー性の繊維を使用。清掃には環境にやさしい無害な製品のみを使い、カーペットは高温スチームで徹底的に洗浄しています。館内の塗料は低VOCsで、空気の質にも配慮。こうした取り組みにより、私たちはLEED認証を取得しています。

YOTELで現金で支払えますか?

一部の YOTEL および YOTELAIR は完全にキャッシュレスです。

  • YOTEL Amsterdam
  • YOTEL Edinburgh
  • YOTEL Geneva Lake
  • YOTEL Glasgow
  • YOTEL London
  • YOTEL Manchester Deansgate
  • YOTEL Miami
  • YOTEL New York
  • YOTEL San Francisco
  • YOTEL Porto (going cashless soon)
  • YOTELAIR Amsterdam Schiphol Airport
  • YOTELAIR London Gatwick Airport
  • YOTELAIR Paris Charles de Gaulle Airport
  • YOTELPAD Miami
  • YOTELPAD Park City

その他のホテルでは現金でのお支払いも引き続きご利用いただけます。

ペットは泊まれますか?

​YOTELではペットの同伴はできません。​
盲導犬、介助犬に関しては宿泊いただけますが、事前の確認が必要となりますのでご予約の際にホテルまでご連絡ください。