Général
可登记入住的最小年龄是多少?
登记入住 YOTEL店的宾客需年满 18 岁。所有 18 岁以下儿童入住必须有成人陪同。
Is there late check-out?
Standard check-out time is 11am. Too early? Late check-out is available, please enquire with our Mission Control crew on arrival or via the self service stations (subject to availability).
Late check-out is available until 2pm. The cost is £15 per hour between 11am and 2pm.
Is there early check-in?
Standard check-in time is 3pm. Too late? Early check-in is available but is subject to availability upon arrival. When you arrive at the hotel, if there is availability, early check-in between 1 – 3pm is free. Any early check-in before 1pm will be subjected to a flat fee of £20 / €20. To book and/or pay for early check-in please review your booking on the self-service stations or speak with our Mission Control crew.
Does YOTEL have an app?
YOTEL does not have an app yet. Stay tuned!
What is the legal entity?
Legal & General Assurance (Pensions Management) Limited
Where can I report a lost or stolen item at YOTEL London?
If you have lost or left an item please report it to Mission Control, or contact the YOTEL London +44 (0) 203 146 1310 and speak with a crew member.
YOTEL 酒店可寄存行李吗?
我们为宾客提供行李/物品寄存服务。我们的接待服务人员会为您提供协助。
入住与退房
在 YOTEL,我们希望您能够充分享受您的时间。我们使用自助入住和退房办理服务系统替代了传统前台,无需排队,为您带来无缝入住体验。您可以在每一天的任何时候使用它们,Mission Control(智能礼宾前台)的礼宾服务人员也可随时为您提供任何您可能需要的帮助。我们的标准入住时间是从下午 3 点开始,退房时间是上午 11 点之前。 如果您想要出去游玩,我们很乐意为您寄存行李。
Need a late check-out
We guarantee your check-in time by 3pm on the day. Arriving before check-in time? Not a problem, we can hold on to your luggage for free. Check-out is at 11am. Too early? Pay £10 per hour to extend. After your first hour purchased, we’ll even throw in a free hour on top.
Hotel address and transport
YOTEL London, 96-100 Clerkenwell Road, London, EC1M 5RJ, United Kingdom
The nearest metro/tube/train station, to the hotel is Farringdon Station - 39 Cowcross Street, The City, London, EC1M 6BY – a 5-minute walk from the hotel.
Mission Control on the ground floor will be able to arrange a taxi for you and there are many rideshare options available in London – Uber, Bolt and Ola are the most popular.
我可以将物品邮寄到酒店吗?
我们可以替您签收包裹,但需要提前安排和商定。所有物品应邮寄给注册宾客,在可能的情况下注明入住日期。