General

What is the minimum check in age?

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What is the minimum check in age?

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You must be 18 years old with photo identification to reserve a room. Acceptable forms of identification include a valid driver's license, passport, or government issued valid ID. Photo identification must also match the name that is on the reservation. 

Does YOTEL have an app?

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Does YOTEL have an app?

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YOTEL does not have an app yet. Stay tuned!

Will YOTEL store luggage?

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Will YOTEL store luggage?

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You can store your luggage with Mission Control located on the ground floor.

What is the legal entity?

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What is the legal entity?

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WS Block-J, LLC

Delivery of letters and / packages

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Delivery of letters and / packages

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We can accept packages on your behalf. All items should be addressed to the registered guest and where possible, state the date of check-in/ due to limited storage space, shipments should not arrive any earlier than 3 days prior to arrival. Stored packages must be picked up within 48 hours of guest arrival. 

Can I bring outside alcohol onto the property?

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Can I bring outside alcohol onto the property?

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In accordance with the general laws of the Commonwealth of Massachusetts and the City of Boston, we cannot allow patrons to bring outside alcoholic beverages onto our premises including but not limited to guest cabins. We have secured storage options at Mission Control where guests can store any alcoholic beverages throughout their stay at no charge.

Where can I report a lost or stolen item at YOTEL Boston?

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Where can I report a lost or stolen item at YOTEL Boston?

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Please contact the YOTEL Boston +1 617 377 4647 and speak with a crew member.

Checking in and checking out

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Checking in and checking out

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At YOTEL, we've replaced the traditional front desk with check-in and out kiosks for a seamless stay cutting out all the queuing. You can access them 24/7 and should you need any assistance, the Mission Control crew is available round the clock too.

Our standard check-in time is any time after 3pm and check-out is any time before 11am. We offer early check-in and late check-out, if available, for a fee. See details below. 

Early check-in: 

  • Between 8:00am to 10:00am: $100 + tax
  • Between 10:00am to 1:00pm: $50 + tax
  • Between 1:00pm to 3:00pm: $25 + tax

Late check-out: 

  • Between 1:00pm to 3:00pm: $50 + tax
  • Between 3:00pm to 5:00pm: $100 + tax
  • After 5:00pm: Full nightly rate 

Hotel address and transport

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Hotel address and transport

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YOTEL Boston,
65 Seaport BLVD,
Boston, MA 02210

The MBTA Silver Line is less than five minutes walk from the hotel. Boston Logan Airport is 3 stops away. Boston South Station only 1 stop away. We do not offer any shuttle service. Taxis can be ordered from Mission Control

What is the legal entity of YOTEL HQ?

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What is the legal entity of YOTEL HQ?

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Yotel Limited

WiFi and internet acceptable use policy

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WiFi and internet acceptable use policy

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We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL's VAT Number

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YOTEL's VAT Number

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YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

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YOTEL's GDS code

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YOTEL's GDS code is 'YL'. 

Allergies?

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Allergies?

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We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.

Do you allow smoking at the hotels?

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Do you allow smoking at the hotels?

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We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our rooms and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.

*This can be higher at specific hotels

Can I pay with cash at YOTEL?

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Can I pay with cash at YOTEL?

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Some of our YOTELs and YOTELAIRs are completely cashless:

  • YOTEL Amsterdam
  • YOTEL Edinburgh
  • YOTEL Geneva Lake
  • YOTEL Glasgow
  • YOTEL London
  • YOTEL Miami
  • YOTEL New York
  • YOTEL San Francisco
  • YOTEL Porto (going cashless soon)
  • YOTELAIR Amsterdam Schiphol Airport
  • YOTELAIR London Gatwick Airport
  • YOTELAIR Paris Charles de Gaulle Airport
  • YOTELPAD Miami
  • YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels

Can I bring my pet with me?

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Can I bring my pet with me?

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YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival. 

Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.