General

Do you allow smoking at the hotels?

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Do you allow smoking at the hotels?

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our rooms and public spaces. There is a $500 fee that will be charged to anyone who violates our non-smoking policy.

What is the minimum check in age?

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What is the minimum check in age?

You must be 18 years old with photo identification to reserve a room. Acceptable forms of identification include a valid driver's license, passport, or government issued valid ID. Photo identification must also match the name that is on the reservation. 

Are guests allowed to bring bikes?

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Are guests allowed to bring bikes?

For the safety our guests, bikes and scooters are not permitted inside the hotel. As an alternate for your biking adventures, we suggest you take advantage of the many daily/hourly bike rentals throughout the city.

Do you offer early check-in?

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Do you offer early check-in?

Early check-in is offered at a cost and is based on availability.

Does YOTEL have an app?

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Does YOTEL have an app?

YOTEL does not have an app yet. Stay tuned!

What is the legal entity?

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What is the legal entity?

42nd and 10th Hotel, LLC

我可以将物品邮寄到酒店吗?

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我可以将物品邮寄到酒店吗?

我们可以替您签收包裹。所有物品应邮寄给注册宾客,在可能的情况下注明入住日期。由于寄存空间有限,送达时间不得早于宾客入住日期前三天。寄存的包裹必须在 48 小时内取走。

Will YOTEL store luggage?

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Will YOTEL store luggage?

We offer self-service luggage and item storage via YOBOT, available on a first-come, first-served basis. A gratuity of $3 per item will be applied if Ground Control crew assistance is required to load or unload luggage. 

In the event that YOBOT is at capacity or guests choose to store luggage in the hotel storage room, a gratuity of $3 will be applied to each item stored. 

Hotel storage, including the use of YOBOT, is available exclusively to YOTEL guests only. If you have any questions regarding luggage storage, our Ground Control Crew will be available to assist you. 

入住与退房

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入住与退房

在 YOTEL,我们希望您能够充分享受您的时间。我们使用自助入住和退房办理服务系统替代了传统前台,无需排队,为您带来无缝入住体验。您可以在每一天的任何时候使用它们,Mission Control(智能礼宾前台)的礼宾服务人员也可随时为您提供任何您可能需要的帮助。我们的标准入住时间是从下午 3 点开始,退房时间是上午 11 点之前。我们提供在早上 6 点至下午 2 点的提前入住服务,需收取 30 美元。我们的延迟退房服务费用为延迟至下午 1 点 40 美元、下午 2 点 55 美元、下午 3 点 70 美元。要添加提前入住或延迟退房服务至您的预订,仅需发送邮件至  [email protected].

酒店地址和交通

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酒店地址和交通

YOTEL New York, 

570 Tenth Avenue at W 42nd Street, 

New York, NY 10036, USA

距离酒店最近的地铁站是时代广场 - 42 街/港务局巴士总站,位于 42 号街,距 YOTEL 纽约店以东两个街区。时代广场和港务局巴士总站地下有大型地铁站,位于曼哈顿中城 42 街、第七和第八大道以及百老汇交汇处。A、C、E 线地铁在此停靠。

我们不提供从当地机场前往酒店的免费接送车/出租车服务。从肯尼迪机场和纽瓦克机场乘坐出租车前往曼哈顿市区为统一收费,外加过路费和小费。出租车服务可在抵达前直接联系酒店(+1 646 449 7700)或前往一楼的 Mission Control(接待服务/地面指挥中心)进行安排。

What is the legal entity of YOTEL HQ?

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What is the legal entity of YOTEL HQ?

Yotel Limited

无线网络和互联网可接受使用政策

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无线网络和互联网可接受使用政策

我们的酒店提供超高速无线网络,宾客使用无线网络即被视为同意可接受使用政策 (AUP)。YOTEL 为了遵循法律的任何变化或在任何需要的时候可能会修改此政策。YOTEL 无线网络只能用于合法目的,并符合所有有效的现行和未来法规。宾客同意不得使用无线网络发送或接收任何违反法律或法规;或具有诽谤性、攻击性、辱骂性、不雅、淫秽;或违反保密、隐私、商业秘密;或违反任何第三方知识产权(包括版权);或违反任何其他权益的资料或数据。YOTEL 始终遵循当地法律法规。任何违反系统或网络安全的行为都是被禁止的,触犯的宾客可能会承担地方当局的刑事和民事责任。我们不会泄露您的个人信息。

YOTEL 增值税税号

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YOTEL 增值税税号

YOTEL 英国增值税税号为 GB108-2725-29。

YOTEL 全球分销系统代码

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YOTEL 全球分销系统代码

YOTEL 全球分销系统代码为“YL”。

过敏症

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过敏症

我们采取了一些措施,让您尽可能安全地入住 YOTEL 酒店:Naturalmat 为我们提供采用天然纤维制成的有机床垫,低致敏性/抗菌填充物采用椰壳纤维、羊羔毛和乳胶制成。我们的所有枕头和羽绒被都采用低致敏性纤维。所有清洁产品都是环保、安全和无毒的。地毯使用“真正的干细胞”提取物清洗机清洁,能够消除及杀死各种细菌和病菌。 酒店各处使用的油漆都是“低挥发性有机化合物”的,为宾客和员工改善酒店整体空气质量。我们很自豪获得 LEED(能源与环境设计先锋)认证。

 

Can I pay with cash at YOTEL?

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Can I pay with cash at YOTEL?

Some of our YOTELs and YOTELAIRs are completely cashless:

  • YOTEL Amsterdam
  • YOTEL Edinburgh
  • YOTEL Geneva Lake
  • YOTEL Glasgow
  • YOTEL London
  • YOTEL Manchester Deansgate
  • YOTEL Miami
  • YOTEL New York
  • YOTEL San Francisco
  • YOTEL Porto (going cashless soon)
  • YOTELAIR Amsterdam Schiphol Airport
  • YOTELAIR London Gatwick Airport
  • YOTELAIR Paris Charles de Gaulle Airport
  • YOTELPAD Miami
  • YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels

Can I bring my pet with me?

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Can I bring my pet with me?

YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival. 

Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.

What is the legal entity?

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What is the legal entity?

42nd and 10th Hotel, LLC