General

What is the minimum check in age?

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What is the minimum check in age?

You must be 18 years old with photo identification to reserve a room. Acceptable forms of identification include a valid driver's license, passport, or government issued valid ID. Photo identification must also match the name that is on the reservation. 

Are guests allowed to bring bikes?

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Are guests allowed to bring bikes?

For the safety our guests, bikes and scooters are not permitted inside the hotel. As an alternate for your biking adventures, we suggest you take advantage of the many daily/hourly bike rentals throughout the city.

Do you offer early check-in?

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Do you offer early check-in?

Early check-in is offered at a cost and is based on availability.

Does YOTEL have an app?

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Does YOTEL have an app?

YOTEL does not have an app yet. Stay tuned!

Are there any COVID requirements for travelers outside of the tri-state?

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Are there any COVID requirements for travelers outside of the tri-state?

Guests travelling from outside of New York (exception NJ, CT, VT, MA, PA) must complete a Health Travel form as required by the State of New York. Mission Control will provide the form at check-in for completion.

What is the legal entity?

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What is the legal entity?

42nd and 10th Hotel, LLC

Can I ship items to the hotel?

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Can I ship items to the hotel?

We can accept packages on your behalf. All items should be addressed to the registered guest and where possible state the date of check-in. Due to limited storage space, shipments should not arrive any earlier than 3 days prior to arrival. Stored packages must be picked up within 48 hours.

Will YOTEL store luggage?

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Will YOTEL store luggage?

We offer luggage/item storage for guests with our trusted YOBOT on a first-come, first-served basis with a maximum of two bins per occupied cabin and cannot be stored overnight. If YOBOT is full, your luggage is too large or you have additional items to store you would need to keep these in your cabin until check out.

 

Checking in and checking out

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Checking in and checking out

At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with check-in and out kiosks for a seamless stay cutting out all the queuing. You can access them 24/7 and should you need any assistance, the Mission Control crew is available round the clock too. Our standard check-in time is any time after 3pm and check-out is any time before 11am. We offer an early check-in fee for $30 between 6am to 2pm. Our late check-out starts from $40 for 1pm, $55 for 2pm, $70 for 3pm. To add this to your booking, simply email us at [email protected].

Hotel address and transport

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Hotel address and transport

YOTEL New York, 
570 Tenth Avenue at W 42nd Street, 
New York, NY 10036, USA

The nearest metro/tube to the hotel is Times Square – 42nd Street / Port Authority Bus Terminal which is two blocks east of YOTEL New York on 42nd Street. It is a subway station complex located under Times Square and the Port Authority Bus Terminal, at the intersection of 42nd Street, Seventh and Eighth Avenues, and Broadway in Midtown Manhattan. The A,C,E lines go through there.

We do not offer a free shuttle/taxi service from local airports. Both JFK and EWR airports have standard fees into Manhattan for taxis, plus toll charges and tips. A taxi service can be arranged by contacting the hotel directly (+1 646 449 7700) prior to arrival, or by visiting Mission Control on the ground floor.

What is the legal entity of YOTEL HQ?

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What is the legal entity of YOTEL HQ?

Yotel Limited

WiFi and internet acceptable use policy

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WiFi and internet acceptable use policy

We provide super-fast WiFi at our hotels, its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL's VAT Number

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YOTEL's VAT Number

YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

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YOTEL's GDS code

YOTEL's GDS code is 'YL'. 

Allergies?

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Allergies?

We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.

Do you allow smoking at the hotels?

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Do you allow smoking at the hotels?

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our cabins and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.

*This can be higher at specific hotels

Can I pay with cash at YOTEL?

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Can I pay with cash at YOTEL?

Some of our YOTELs and YOTELAIRs are completely cashless:
YOTEL Amsterdam
YOTEL Edinburgh
YOTEL Glasgow
YOTEL London
YOTEL Porto (going cashless soon)
YOTELAIR Amsterdam Schiphol Airport
YOTELAIR London Gatwick Airport
YOTELAIR London Heathrow Airport
YOTELAIR Paris Charles de Gaulle Airport
YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels

Can I bring my pet with me?

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Can I bring my pet with me?

YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival. 

Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.

What is the legal entity?

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What is the legal entity?

42nd and 10th Hotel, LLC