What is the minimum check in age?
The minimum age for guests is 18+ and a valid ID is required (we accept passports or UK drivers licence)
Is there late check-out?
Standard check-out time is 11am. Too early? Late check-out is available, please enquire with our Mission Control crew on arrival (subject to availability).
The first hour up until 12pm is complimentary. Any check-out after 12pm will be subject to a charge of £15 / €15 per hour, up until 3pm.
Is there early check-in?
Standard check-in time is 3pm. Too late? Early check-in is available but is subject to availability upon arrival. When you arrive at the hotel, if there is availability, early check-in between 1 – 3pm is free. Any early check-in before 1pm will be subjected to a flat fee of £20 / €20. To book and/or pay for early check-in please speak with our Mission Control crew.
Does YOTEL have an app?
YOTEL does not have an app yet. Stay tuned!
Where can I report a lost or stolen item at YOTEL Edinburgh?
If you have lost or left an item please report it to Mission Control.
Checking in and checking out
At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with self-service stations for a seamless stay, cutting out all the queuing. You can access the stations 24/7 and the Mission Control crew is available round the clock should you need any help. Our standard check-in time is any time after 3pm and check-out is any time before 11am. We’ll be happy to look after your luggage if you want to go out and explore.
What is the legal entity?
Erskine House Opco Limited
Can I ship items to the hotel?
We accept packages on your behalf only by prior arrangement and agreement. All items should be addressed to the registered guest and where possible state the date of check-in.
Will YOTEL store luggage?
We offer luggage/item storage for guests. Our Mission Control Crew will be available to assist you.
Hotel address and transport
68-73 Queen Street,
Edinburgh, EH2 4NA
The closest transport links are Waverley and Haymarket railway stations, and are both within walking distance.
What is the legal entity of YOTEL HQ?
WiFi and internet acceptable use policy
YOTEL's VAT Number
YOTEL's UK VAT number is GB108-2725-29.
YOTEL's GDS code
YOTEL's GDS code is 'YL'.
We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.
Do you allow smoking at the hotels?
We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our cabins and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.
*This can be higher at specific hotels
Can I pay with cash at YOTEL?
Some of our YOTELs and YOTELAIRs are completely cashless:
YOTEL Porto (going cashless soon)
YOTELAIR Amsterdam Schiphol Airport
YOTELAIR London Gatwick Airport
YOTELAIR London Heathrow Airport
YOTELAIR Paris Charles de Gaulle Airport
YOTELPAD Park City
Cash payments can still be used at the remainder of our hotels
Can I bring my pet with me?
YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival.
Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.