General

Can I bring my pet with me?

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Can I bring my pet with me?

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Good news for pet owners! Furry friends are welcome to stay with their owners at YOTEL Washington DC. An additional fee will be applied to your reservation and we do require advance notice prior to arrival.

Pet fee is listed below:
YOTEL Washington DC - US$ 75

Does YOTEL have an app?

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Does YOTEL have an app?

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YOTEL does not have an app yet. Stay tuned!

Will YOTEL store luggage?

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Will YOTEL store luggage?

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You can store your luggage with Mission Control located on the ground floor.

What is the legal entity?

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What is the legal entity?

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BLDG Metro Capital LLC

Where can I report a lost or stolen item at YOTEL Washington DC?

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Where can I report a lost or stolen item at YOTEL Washington DC?

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Please contact the YOTEL Washington DC at +1 202 638 1616 and speak with a crew member.

Checking in and checking out

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Checking in and checking out

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At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with check-in and out kiosks for a seamless stay cutting out all the queuing. You can access them 24/7 and should you need any assistance, the Mission Control crew is available round the clock too.

Our standard check-in time is any time after 3pm and check-out is any time before 11am.

We’ll be happy to look after your luggage if you want to go out and explore. We offer early check-in and late check-out for a small fee.

Hotel address and transport

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Hotel address and transport

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YOTEL Washington DC,
415 New Jersey Avenue,
NW, Washington D.C. 20001

The nearest metro/tube/train station, to the hotel is Union Station - 50 Massachusetts Ave NE, Washington, DC 20002

A taxi service can be arranged by contacting the hotel directly (+1 202 638 1616) prior to arrival, or by visiting Mission Control on the ground floor.

What is the minimum check in age?

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What is the minimum check in age?

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You must be 21 years of age to reserve a room and check-in. Anyone under the age of 21 must be accompanied by an adult. Acceptable forms of identification include a valid driver's license, passport or government issued ID. Photo identification must also match the name on the reservation. 

Can I ship items to the hotel?

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Can I ship items to the hotel?

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We can accept packages on your behalf. All items should be addressed to the registered guest and where possible state the date of check-in. Received packages must be picked up within 48 hours.

What is the legal entity of YOTEL HQ?

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What is the legal entity of YOTEL HQ?

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Yotel Limited

WiFi and internet acceptable use policy

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WiFi and internet acceptable use policy

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We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL's VAT Number

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YOTEL's VAT Number

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YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

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YOTEL's GDS code

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YOTEL's GDS code is 'YL'. 

Allergies?

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Allergies?

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We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.

Do you allow smoking at the hotels?

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Do you allow smoking at the hotels?

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We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our rooms and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.

*This can be higher at specific hotels

Can I pay with cash at YOTEL?

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Can I pay with cash at YOTEL?

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Some of our YOTELs and YOTELAIRs are completely cashless:

  • YOTEL Amsterdam
  • YOTEL Edinburgh
  • YOTEL Geneva Lake
  • YOTEL Glasgow
  • YOTEL London
  • YOTEL Miami
  • YOTEL New York
  • YOTEL San Francisco
  • YOTEL Porto (going cashless soon)
  • YOTELAIR Amsterdam Schiphol Airport
  • YOTELAIR London Gatwick Airport
  • YOTELAIR Paris Charles de Gaulle Airport
  • YOTELPAD Miami
  • YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels