Booking
What are your cancellation policies?
Cancellation options vary depending on the rate which has been booked:
| Rate | Cancellation Terms |
| YOTEL member | Join the YOTEL Club when you book. Flexible modification and cancellation. Cancel free of charge up to 3pm the day before your check-in date |
| Flexible | Flexible modification and cancellation. |
Updated Cancellation & No-Show Policy – Effective 1 November 2025
In the event of a no-show, one night’s room rate, applicable taxes, and a one-day facility fee will be charged.
This update applies to all rate plans that include a facility fee and are subject to cancellation or no-show penalties.
Guests are encouraged to review the full terms and conditions at the time of booking for complete details on applicable fees.
Does the hotel offer group bookings?
Yes, we offer group booking options tailored to business trips, conferences, and special events. Check out our Group Booking section for more information.
Are there any offers at YOTEL New York Times Square?
Check our Hotel Offers page for exclusive deals, early bird rates, and special packages to make your New York trip even better.
我如何取消预订，你们的取消政策是什么？
取消政策根据预订的房价类型有所不同：
| 房价 | 支付条款 | 取消条款 |
|
YOTEL 会员 |
到店支付 | 预订时加入 Club@YOTEL。 灵活更改和取消。在入住日期前 24 小时之前免费取消预订。 |
|
不退款 |
现在支付 | 即使预订取消或更改，已支付房费不退款 |
|
灵活房价 |
到店支付 | 灵活更改和取消。在入住日期前 24 小时之前免费取消预订。 |
|
含早餐 |
到店支付 | 包含每位宾客每日的早餐。 灵活更改和取消。在入住日期前 24 小时之前免费取消预订。 |
其他促销优惠房价可能遵循不同的支付和取消条件。
Fees and Taxes explained
Facility Fee: Our mandatory $42.00 (plus taxes) facility fee includes a range of on-site and off-site amenities designed to perk up your trip. View more details here.
如果我对我的发票有疑问，我应该询问谁？
四楼的 Mission Control（智能礼宾前台）可以回答您任何关于发票的问题。已经退房了？请拨打 +1 646 449 7700 联系我们。
你们提供团队特惠房价吗？
联系我们的团队，了解更多团队、企业或婚礼入住优惠：
团队和企业预订
电话: +1 646 449 7712
电子邮箱: [email protected]
我如何通过第三方网站更改预订？
您需要联系您进行预订的公司进行修改。