General

Is there late check-out?

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Is there late check-out?

Standard check-out time is 11am. Too early? Late check-out is available, please enquire with our Mission Control crew on arrival (subject to availability).

The first hour up until 12pm is complimentary. Any check-out after 12pm will be subject to a charge of £15 / €15 per hour, up until 3pm.

Is there early check-in?

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Is there early check-in?

Standard check-in time is 3pm. Too late? Early check-in is available but is subject to availability upon arrival. When you arrive at the hotel, if there is availability, early check-in between 1 – 3pm is free. Any early check-in before 1pm will be subjected to a flat fee of £20 / €20. To book and/or pay for early check-in please speak with our Mission Control crew.

Does YOTEL have an app?

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Does YOTEL have an app?

Yes! Our app is available to download free via the Apple Store and Google Play. Download the YOTEL app for contactless check-in, access your SmartKey, browse and order from our menus, make a booking or simply have a quick YOCHAT.

*App features may vary depending on hotel

Checking in and checking out

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Checking in and checking out

At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with self-service stations for a seamless stay, cutting out all the queuing. You can access the stations 24/7 and the Mission Control crew is available round the clock should you need any help. Our standard check-in time is any time after 3pm and check-out is any time before 11am. We’ll be happy to look after your luggage if you want to go out and explore.

What is the legal entity?

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What is the legal entity?

SOF-11 Asterweg Opco LP C.V.

Smoking/Vaping

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Smoking/Vaping

YOTEL Amsterdam is a non-smoking hotel and no-smoking policies are enforced throughout the premises. In the event of a false alarm being activated by a guest violating our no smoking policy and the YOTEL premises being evacuated, YOTEL reserves the right to impose a charge of at least €500 on the guest who activated the alarm and/or created any lingering smell of smoke or visible damage to surfaces and material finishes guest cabins.

Where can I report a lost or stolen item at YOTEL Amsterdam?

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Where can I report a lost or stolen item at YOTEL Amsterdam?

If you have lost or left an item please report it to Mission Control.

Can I ship items to the hotel?

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Can I ship items to the hotel?

Unfortunately due to limited storage space, we cannot accept packages on your behalf.

Will YOTEL store luggage?

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Will YOTEL store luggage?

We offer luggage/item storage for our guests on a first-come, first-served basis. Our Mission Control Crew is available to assist you and will be happy to store your belongings.

Hotel address and transport

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Hotel address and transport

YOTEL Amsterdam,
Asterweg 33,
1031 HM Amsterdam

What is the minimum check in age?

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What is the minimum check in age?

This varies depending on local regulations. Details can be found on the specific hotel pages.

What is the legal entity of YOTEL HQ?

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What is the legal entity of YOTEL HQ?

Yotel Limited

WiFi and internet acceptable use policy

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WiFi and internet acceptable use policy

We provide super-fast WiFi at our hotels, its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force.

YOTEL's VAT Number

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YOTEL's VAT Number

YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

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YOTEL's GDS code

YOTEL's GDS code is 'YL'. 

Allergies?

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Allergies?

We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs.

Can I pay with cash at YOTEL?

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Can I pay with cash at YOTEL?

Some of our YOTELs and YOTELAIRs are completely cashless:
YOTEL Amsterdam
YOTEL Edinburgh
YOTEL Glasgow
YOTEL London
YOTEL Porto (going cashless soon)
YOTELAIR Amsterdam Schiphol Airport
YOTELAIR London Gatwick Airport
YOTELAIR London Heathrow Airport
YOTELAIR Paris Charles de Gaulle Airport
YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels

Can I bring my pet with me?

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Can I bring my pet with me?

YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival. 

Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.