General
What is there to do around YOTEL Geneva Lake?
There are many activities available in the area and there is something for everyone. Do not hesitate to contact us directly on +41 22 960 78 00 or [email protected] for more information.
We also have a handy blog that details local things to see and do within a short distance of the hotel. Read it here.
Do you allow smoking at YOTEL Geneva lake?
We have a strict non-smoking policy, and do not accept smoking at non-designated smoking areas on property. There is at least a CHF 150 fee that will be charged to anyone who violates our non-smoking policy.
YOTEL Geneva Lake VAT number
YOTEL Geneva Lake VAT Number is CHE-412.017.400
What is the EXPLORE card?
The EXPLORE card is free and provided to each of our customers (on request). It gives you access to exclusive benefits on certain local tours and free local public transport.
Is there a secure bike room?
We don’t have a secured bike room. Guests can leave their bikes in the outdoor parking area, where there is space to lock them with a padlock. Please note that the hotel does not provide padlocks.
Is the hotel accessible?
YOTEL Geneva Lake is proud to be recognised by OK:GO Initiative to certify that the hotel is accessible. For more information: https://www.ginto.guide/entries/ee138b0d-613e-4102-b24e-71c36da3f13e?lnk_src=business.
Does YOTEL Geneva Lake offer accessible rooms?
We offer a range of accessible compliant rooms. For more information, you can contact us directly. Using the below details.
Tel:
Email:
Are there any taxis or Uber services available nearby?
Yes, it is possible to call an Uber or a taxi quickly. Mission Control remains at your disposal for these kinds of requests.
Does YOTEL Geneva Lake have a 24/7 reception?
Yes, Mission Control is open 24/7.
How can I contact the hotel?
You can call the hotel on +41 22 960 78 00 or email at [email protected]
What is the legal entity of YOTEL HQ?
The legal entity is YOTEL Limited, registered under the following details:
• Company number: 04930414
• Registered with: Companies House, England and Wales
• Registered office address: 136 High Holborn, London, England, WC1V 6PX
WiFi and internet acceptable use policy
We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities. We will not share your personal information. View our full privacy policy.
YOTEL's VAT Number
YOTEL's UK VAT number is GB108-2725-29.
YOTEL's GDS code
YOTEL's GDS code is 'YL'.
Can I pay with cash at YOTEL?
Some of our YOTELs and YOTELAIRs are completely cashless:
- YOTEL Amsterdam
- YOTEL Edinburgh
- YOTEL Geneva Lake
- YOTEL Glasgow
- YOTEL London
- YOTEL Manchester Deansgate
- YOTEL Miami
- YOTEL New York
- YOTEL San Francisco
- YOTEL Porto (going cashless soon)
- YOTELAIR Amsterdam Schiphol Airport
- YOTELAIR London Gatwick Airport
- YOTELAIR Paris Charles de Gaulle Airport
- YOTELPAD Miami
- YOTELPAD Park City
Cash payments can still be used at the remainder of our hotels
Can I bring my pet with me?
YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival.
Please also check our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.