What is the legal entity?
Jewel Changi Airport Hotel Pte Limited
Once I've checked in, can I leave the airport?
You may leave the airport when staying at YOTELAIR Singapore Changi Airport.
What baggage can I bring to the hotel?
Unfortunately, we do not store luggage at Mission Control. There is some storage in our cabins. There is a baggage storage area in Jewel Changi and in all the airport terminals.
Hotel address and transport
Jewel Changi is connected via Terminals 1, 2 & 3 via a skybridge. The nearest terminal to Jewel Changi is via Terminal 1. For passengers who are coming from Terminal 4, there will be a complimentary shuttle service to Jewel Changi. The hotel is located on the 4th Floor of Jewel Changi, landside. The nearest lobby in Jewel Changi to the hotel entrance is in Lobby H.
What is the minimum check in age?
This varies depending on local regulations. Details can be found on the specific hotel pages.
What is the legal entity of YOTEL HQ?
WiFi and internet acceptable use policy
YOTEL's VAT Number
YOTEL's UK VAT number is GB108-2725-29.
YOTEL's GDS code
YOTEL's GDS code is 'YL'.
We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.
Do you allow smoking at the hotels?
We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our cabins and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.
*This can be higher at specific hotels
Can I pay with cash at YOTEL?
Some of our YOTELs and YOTELAIRs are completely cashless:
YOTEL Porto (going cashless soon)
YOTELAIR Amsterdam Schiphol Airport
YOTELAIR London Gatwick Airport
YOTELAIR London Heathrow Airport
YOTELAIR Paris Charles de Gaulle Airport
YOTELPAD Park City
Cash payments can still be used at the remainder of our hotels
Can I bring my pet with me?
YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival.
Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.