General
How often are PADs cleaned?
PADs are cleaned every 3rd day of your stay. If you require it sooner, please request it before 8am.
To get in touch, visit our Mission Control crew on the ground floor. We're available 24/7.
What is the minimum check in age?
The minimum age for guests to check-in is 18+ and a valid ID is required (we accept passports or UK drivers licences). Those underage must be accompanied by a legal adult.
Is there late check-out?
Standard check-out time is 11am. Too early? Late check-out is available, please enquire with our Mission Control crew on arrival or via the self service stations (subject to availability).