General

What is the minimum check in age?

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What is the minimum check in age?

The minimum age for guests is 18+ and a valid ID is required (we accept passports or UK drivers licence)

Is there late check-out?

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Is there late check-out?

Standard check-out time is 11am. Too early? Late check-out is available, please enquire with our Mission Control crew on arrival or via the self service stations (subject to availability).

The first hour up until 12pm is complimentary. Any check-out after 12pm will be subject to a charge of £15 / €15 per hour, up until 3pm.

Is there early check-in?

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Is there early check-in?

Standard check-in time is 3pm. Too late? Early check-in is available but is subject to availability upon arrival. When you arrive at the hotel, if there is availability, early check-in between 1 – 3pm is free. Any early check-in before 1pm will be subjected to a flat fee of £20 / €20. To book and/or pay for early check-in please review your booking on the self-service stations or speak with our Mission Control crew.

Does YOTEL have an app?

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Does YOTEL have an app?

Yes! Our app is available to download free via the Apple Store and Google Play. Download the YOTEL app for contactless check-in, access your SmartKey, browse and order from our menus, make a booking or simply have a quick YOCHAT.

*App features may vary depending on hotel

What is the legal entity?

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What is the legal entity?

Legal & General Assurance (Pensions Management) Limited

Where can I report a lost or stolen item at YOTEL London?

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Where can I report a lost or stolen item at YOTEL London?

If you have lost or left an item please report it to Mission Control, or contact the YOTEL London +44 (0) 203 146 1310 and speak with a crew member.

Will YOTEL store luggage?

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Will YOTEL store luggage?

We offer free luggage/item storage for guests. Our Mission Control Crew will be available to assist you.

Checking in and checking out

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Checking in and checking out

At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with self-service stations for a seamless stay, cutting out all the queuing. You can access the stations 24/7 and the Mission Control crew is available round the clock should you need any help. Our standard check-in time is any time after 3pm and check-out is any time before 11am. We’ll be happy to look after your luggage if you want to go out and explore.

Hotel address and transport

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Hotel address and transport

YOTEL London, 96-100 Clerkenwell Road, London, EC1M 5RJ, United Kingdom

The nearest metro/tube/train station, to the hotel is Farringdon Station - 39 Cowcross Street, The City, London, EC1M 6BY – a 5-minute walk from the hotel.

Mission Control on the ground floor will be able to arrange a taxi for you and there are many rideshare options available in London – Uber, Bolt and Ola are the most popular.

Can I ship items to the hotel?

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Can I ship items to the hotel?

We accept packages on your behalf only by prior arrangement and agreement. All items should be addressed to the registered guest and where possible state the date of check-in.