General

What is there to do around YOTEL Geneva Lake?

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What is there to do around YOTEL Geneva Lake?

There are many activities available in the area and there is something for everyone. Do not hesitate to contact us directly on 022 960 78 00 or [email protected] for more information.

We also have a handy blog that details local things to see and do within a short distance of the hotel. Read it here. 

Do you allow smoking at YOTEL Geneva lake?

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Do you allow smoking at YOTEL Geneva lake?

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our rooms and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.

*This can be higher at specific hotels

YOTEL Geneva Lake VAT number

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YOTEL Geneva Lake VAT number

YOTEL Geneva Lake VAT Number is CHE-412.017.400

What is the EXPLORE card?

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What is the EXPLORE card?

The EXPLORE card is free and provided to each of our customers (on request). It gives you access to exclusive benefits on certain local tours and free local public transport. 

Is there a secure bike room?

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Is there a secure bike room?

Yes! There's a a space for parking your bike available in our sheltered outdoor car park. It's free of charge!

Can I rent a bike at YOTEL Geneva Lake?

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Can I rent a bike at YOTEL Geneva Lake?

You can't rent a bike directly at the hotel, but bike rental is available from the school at the front of YOTEL Geneva Lake: l'école de la Chataigneraie. Visit their website here

Is the hotel accessible?

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Is the hotel accessible?

YOTEL Geneva Lake is proud to be recognised by OK:GO Initiative to certify that the hotel is accessible. For more information: https://www.ginto.guide/entries/ee138b0d-613e-4102-b24e-71c36da3f13e?lnk_src=business.

 

OKGO

Does YOTEL Geneva Lake offer accessible rooms?

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Does YOTEL Geneva Lake offer accessible rooms?

We offer a range of accessible compliant rooms. For more information, you can contact us directly. Using the below details.

Tel:

+41 22 960 78 00

Email:

[email protected]

Are there any taxis or Uber services available nearby?

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Are there any taxis or Uber services available nearby?

Yes, it is possible to call an Uber or a taxi quickly. Mission Control remains at your disposal for these kinds of requests.

Does YOTEL Geneva Lake have a 24/7 reception?

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Does YOTEL Geneva Lake have a 24/7 reception?

Yes, Mission Control is open 24/7.

How can I contact the hotel?

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How can I contact the hotel?

You can call the hotel on +41 22 960 78 00 or email at [email protected]

Are pets allowed ?

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Are pets allowed ?

No pets are not allowed in our YOTELs. We only allow assistance animals.

What is the legal entity of YOTEL HQ?

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What is the legal entity of YOTEL HQ?

Yotel Limited

WiFi and internet acceptable use policy

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WiFi and internet acceptable use policy

We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL's VAT Number

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YOTEL's VAT Number

YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code

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YOTEL's GDS code

YOTEL's GDS code is 'YL'. 

Do you allow smoking at the hotels?

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Do you allow smoking at the hotels?

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our rooms and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.

*This can be higher at specific hotels

Can I pay with cash at YOTEL?

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Can I pay with cash at YOTEL?

Some of our YOTELs and YOTELAIRs are completely cashless:

  • YOTEL Amsterdam
  • YOTEL Edinburgh
  • YOTEL Geneva Lake
  • YOTEL Glasgow
  • YOTEL London
  • YOTEL Manchester Deansgate
  • YOTEL Miami
  • YOTEL New York
  • YOTEL San Francisco
  • YOTEL Porto (going cashless soon)
  • YOTELAIR Amsterdam Schiphol Airport
  • YOTELAIR London Gatwick Airport
  • YOTELAIR Paris Charles de Gaulle Airport
  • YOTELPAD Miami
  • YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels