Booking

Do you offer special group rates?

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Do you offer special group rates?

Contact our team to find out more about group, corporate, wedding or other special occasions:

For any group inquiry, you can contact us on the following email address [email protected]

Tax and temporary hold fee explained

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Tax and temporary hold fee explained

Tax: We don’t charge any credit card fees at YOTEL Amsterdam or for hotel service. Pricing for hotels in Amsterdam is subject to the City Tax (mandatory fee) at 7% of the accommodation costs, excluding breakfast. 

How do I cancel a booking and what is your policy?

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How do I cancel a booking and what is your policy?

A booking made directly with us, via our website or via our reservations department (email/phone), can be cancelled by contacting us on the following email address [email protected] and number +31 20 787 0180.

Instead, a booking made on a third party company (Booking.com/Expedia/Hoteliers/…) can be cancelled only by contacting the company utilised to book. Please, contact the email address or phone number you see on your booking confirmation.

How do I amend a booking made through a third party website?

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How do I amend a booking made through a third party website?

You will need to contact the company you booked with to make any changes.