Do you allow smoking at the hotels?
We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our cabins and public spaces. There is at least a €160 fee that will be charged to anyone who violates our non-smoking policy.
Does YOTEL have an app?
YOTEL does not have an app yet. Stay tuned!
When should I book at YOTEL Istanbul Airport landside?
Arriving via domestic & departing via domestic flights
Arriving via domestic & departing via international
Arriving via domestic, before leaving the airport
Arriving via international & departing via domestic flight
When should I book at YOTELAIR Istanbul Airport airside?
Arriving via international & departing via international flight (transit)
Departing with an international flight and was able to check-in their luggages
Once I've checked in, can I leave the airport?
You may leave the airport when staying at YOTEL Istanbul Airport (Landside).
Checking in and checking out
At YOTEL, we like you to be able to make the most of your time. You can access Mission Control 24/7 should you need any assistance. Our standard check-in time is any time after 2pm and check-out is any time before 11am.
What baggage can I bring to the hotel?
YOTEL Istanbul Airport (Landside) is located on the landside of the main terminal building. You may bring all travel luggage with you to the hotel include large items of luggage and hand luggage. You can store your luggage with Mission Control located on the ground floor. Please note there is limited storage in your cabin. The hotel is located before security and passport control next to the check-in counters. You will find the entrance of the hotel opposite terminal door entrance 7.
How do I get to YOTEL Istanbul Airport (Landside)?
YOTEL Istanbul Airport (Landside) is located on the Departures floor within the main terminal building, opposite the terminal entrance #7 and next to the check-in counter “R”. If you arrived at Istanbul Airport via a domestic flight, you are on the landside and please DO NOT GO THROUGH THE PASSPORT CONTROL. If you are coming to the Airport via an international flight, you are on the airside, please GO THROUGH THE PASSPORT CONTROL and reach landside where you can have access to the landside of the hotel. (For this you will need a valid Turkey visa).
Always check your flight details before booking our hotel.
What is the minimum check in age?
This varies depending on local regulations. Details can be found on the specific hotel pages.
What is the legal entity of YOTEL HQ?
YOTEL's GDS code
YOTEL's GDS code is 'YL'.
We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.
Can I pay with cash at YOTEL?
Some of our YOTELs and YOTELAIRs are completely cashless:
YOTEL Porto (going cashless soon)
YOTELAIR Amsterdam Schiphol Airport
YOTELAIR London Gatwick Airport
YOTELAIR London Heathrow Airport
YOTELAIR Paris Charles de Gaulle Airport
YOTELPAD Park City
Cash payments can still be used at the remainder of our hotels
Can I bring my pet with me?
YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival.
Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.