Booking

Can I extend my stay if my flight is delayed?

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Can I extend my stay if my flight is delayed?

You can extend your stay provided there is availability. This can be done on-site by Mission Control.

Can I book on behalf of someone else?

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Can I book on behalf of someone else?

You will need to provide the name of the guest who will occupy the cabin. The confirmation details and booking reference will be sent to you and any further amendments or cancellations must be made by you. We only require one lead occupant name per cabin.

Can I book multiple cabins at the same time?

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Can I book multiple cabins at the same time?

You can book up to 8 cabins* in a single transaction under different names providing that the dates and times for each cabin are the same.
*Please contact us for larger groups

Amendments and cancellations for YOTELAIR bookings are not available online. If you wish to cancel your booking, please contact customer services at least 24 hours before your booked arrival time (72 hours for multi-cabin bookings).

Email: [email protected]
Phone: +44 (0)207 100 1100

Can I stay the night before my flight?

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Can I stay the night before my flight?

You can stay the night before an early flight. You will need the following to access the hotel: your passport, your YOTELAIR Amsterdam Schiphol booking confirmation, proof of travel, for example, your boarding card (which must be within 24 hours). We are located airside after security and you can only bring hand luggage with you. Schiphol Airport does not allow airlines to check in your luggage the night before a flight. You can leave your luggage at the airport 24-hour Baggage Storage and lockers on the lower ground floor in Lounge 2 landside.

How do I cancel a booking and what is your policy?

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How do I cancel a booking and what is your policy?

Online cancellation is not available for YOTELAIR bookings. If you wish to cancel your booking, please contact customer services at least 24 hours before your booked arrival time (72 hours for multi-cabin bookings):

United Kingdom    +44 (0)207 100 1100
Netherlands          +31 (0)20 808 6975
France                  +33 (0)1 7061 7705
Email                    [email protected]

How do I amend a booking made through a third party website?

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How do I amend a booking made through a third party website?

You will need to contact the company you booked with to make any changes.